We asked WhirlwindFX for more information about how often it adds support for new devices to SignalRGB.
A list of compatible hardware can be found on the service’s website. Instead the company’s developers have to manually add support for specific devices to SignalRGB.
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SignalRGB’s claim to fame is that it allows you to “control and sync your favorite RGB devices from any brand with one free application.” WhirlwindFX isn’t pulling off any technical wizardry to automatically support every RGB-equipped product on the market, though. But account management is an important aspect of any service, and it’s worth noting SignalRGB’s flaws in this regard at the start. There is a free tier, after all, and the cancelation process shouldn’t bother folks who never stop using SignalRGB Pro. That doesn’t mean SignalRGB should be overlooked. Nothing about this aspect of the service left a good first-or last-impression, even though we had free access to it. But the lack of account management options available on WhirlwindFX’s website (or in SignalRGB itself) is exacerbated by the fact that the sign-up page doesn’t let you disable automatic renewals. It would be bad enough if signing up for SignalRGB were a hassle, and we’ve become far too accustomed to companies making it difficult to cancel a subscription. Managing an account shouldn’t be this frustrating. Instead the service requires you to launch the SignalRGB app, navigate its menus, and then follow a link to the cancelation page-a process we only discovered because we searched for a support article. WhirlwindFX does email you before you’re about to be charged, which is nice, but that email doesn’t include a link to a page where the subscription can be canceled. Canceling the subscription also requires multiple steps.
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